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What is it that makes you so defensive of a car brand when they obviously have a fairly general problem? Are you employed by them or an affiliate or are you associated with them in any way?
If not, why aggressively defend them on a public forum? Why don't you just acknowledge the problem and help forum members get their problems remedied? A public forum is surely the place where people get to know these things when manufacturers are trying to sweep it under the carpet.
 

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Badgers position is his buisness,i deal with audi customers every day and have for 19 years,q7 tyre wear issue has meny factors,i also deal exclusively with r8 customers who have very high demands and also seem fine with there running costs as they accept what there car is designed for and seem fine with there tyre wear (wear and tear)and there tyres cost far more.Ive got to the point of wishing audi left the chelsea tractor market alone or fitted truck suspension and tyres to the bloody things.if you were one on my dealers customers we would have bought you q7 back ages ago to get rid of you and pointed you in the direction of a john deer dealership.I am very sorry about yours and other q7 drivers issues but this forum has more audi master techs and audi techs associated with it than you think,we give help and advise for free and are commited to vag as its more than just a job and we offer some of the best technicians in the world with total dedication.Audi will resolve the tyre wear but they and we need full coperation from customers and worn tyres have been sent to the factory and more importantly the tyre manufacturers who seem blameless on this thread:lol:
 

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HERE HERE! It's what happens when you get a vehice over 2 tons to handle like a saloon car and capable of 150 mph!
Even when driven mostly around 50mph and seldom over 70? Also in comparison with other similar cars such as a Jaguar XK8, BMW X5, Mercedes ML, Range Rover, Land Cruiser and others which generally managed over 30,000 miles on a set of tyres driven in similar conditons, mainly less favourable if anything. [except for the Jag which wore its two drive tyres rather quicker, around 15000 miles IIRC].
 

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Just spoke with Audi America and this lady said they are aware of this problem and they talk to my dealer service manager and they concluded I need to pay for a new set of tires to put on so they can test to see if its a problem......what a joke.....I told them I am not putting 1 cent into this.....go get your own fuxxing tires to test your problem.......anyway i am already fed up with this as it has been 2 weeks at the dealer....i have 10 employees to feed and i can spend my time on this.....i want to turn this over to a lawyer and i think we should all file a class action.....if anyone wants to join me I will put up 10k to start......

contact me asap guys.....
 

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A8 tech

point me to your dealer and I'll happily let them take my Q7 back.....

LA - as we're in different countries, we need to find a way for it to work - but I am in if we can find a way to make it happen in the UK and US....any ideas?

Find it unbelievable that Audi 'connected' people on this forum can defend a 50k car (prob not that much stateside!) can be excused a fundemantal flaw.....it can't, and I won't let them wash their hands of it....it's NOT unreasonable to expect the tyres to last beyond 20-25k.....and not unreasonable to ask Audi to look after their customers.

If certain contributors were OWNERS, they'd not want to shell £500 every six months just to keep the car on the road - or if they're happy to (as in the R8 customers) ood luck to them - I was not made aware of the problem, which was known to AUdi and the dealer, therefore it's an expense I'm not prepared to suffer - my purchase choice was not fully informed.....

More news when my dealer tells me the outcome - I expect nothin more than a bill with 25% contribution knocked off - could be today or tomorrow (3 days to fit two tyres!?!)

JC
 

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The problem is this,in the uk there are about 40,000 q7 units on the road and the % OF TYRE WEAR COMPLAINTS ISNT THAT HIGH.Most q7 tyres reach 16,000 to 18,000 miles and we reset and check the wheel alignment in most cases for free and have found only slight errors to the nsr camber.Also the wheel alignment process needs special attention as the adjustment is only as good as the person setting it up.Its not a defense its just what i see and i cant rember the last q7 that wore its front tyres and nsr below 9000 miles.Give us the eivdence and the driving style and the tyres and the truth.By the way s line seems the most prone 20 inch and the car that gets thrown about the most.I would like these so called tyre wear issues resolved but i dont see these complaints at my dealer like suggested.I will not respond to this thread again as i hae said my lot.Very best regards A8
 

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Thanks for your input & help

A8 - many thank for your input and help - very much appreciated. I have had a very good experience today with my dealer and they have proved more than helpful. New tyres fitted and I can now expect a longer life due to their care and concern.

Thanks again.:)
 

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Likewise A8

appreciate your knowled!e and help - my dealer is 'sittin' on my car until they come up with a resolution with Audi UK....

I a!ree there may not be many incidences, probably because most owners just buy new tyres - but there are a lot of owners out there who have had the problem - and my car is definitely not thrown about (had 2 VW Touare! before and neither needed tyres under 25k)....

Lets see what the dealer comes up with.....

JC
 

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Today I got a call from a higher up at Audi America who seems sincere in solving my problem so we'll see what happens. By the way my Q7 is the loaded S line model with all options......$68,000 out the door on my 3 yr lease. And also the dealer wanted $1400 for 4 new Continental tires......which I refuse to pay for.....
 

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Outcome

my dealer paid 75%, Audi UK stuck to 25% - email back from Richard Starket full of reasons why it's not a fault etc etc - as expected.

I've told them I'll be back in touch within the next 10k miles to see how the new set are wearin and I've retained the old tyres to be looked at by an expert.

Totally pleased with the dealerhsip, totally disusted with Audi UK.....there's a problem here and they're in denial......shame, lovely car but I won;t be buyin another one when the lease it up....

JC
 

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Sold my Q7

Sorry chaps have to admit, I never thought it was as bad as you all said but at 7500 miles all my tyres were showing serious wear, called Audi and within 10 minutes Audi agreed to replace all tyres FREE, but I guess next time round it was my problem and I was not doing it, it would mean 3-4 sets a year, so with £400+ road tax, 22MPG about town and tyre wear, sold it, paid £47K in Sept 2007 Sold it for £37K in April 2008, expected, Brought an A3 (170BHP) and love it, but miss the prestige of the Q7 sometimes and the ride in the A3 is quite hard
 

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See My Reply on Page 8

Just checked back in after a couple of weeks. For those later to the party please see my reply on page 8.

After some careful questioning with Goodyear you will see that they know the cause, its the geometry setup which is rather unusual for this type of larger heavier 4*4 and more often found on far lighter sports cars. So unless Audi decide to change the set-up, give a little on handling and or find other areas to improve the handling to compensate its will continue to eat front tyre edges for breakfast, lunch and dinner!!!

We just need to get them to admit it, something that would be very expensive and unlikely to do. Most probably it will get quietly fixed in a manufactuers update along with other issues found. Whether that fix can be done retrospectively wont be known until we know how they fix it.

So write to car magazines and newspapers instead of here and shame Audi. Its the only way we have a chance they will do something if they fear future sales will be effected by bad press. Unfortunately this little forum doesn't have the muscles to make them sweat. Need to go more mainstream. Remember the pen is mightier than the sword, but only when its being read by lots of future customers, not existing ones!!!!!!

:)
 

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In my local dealership yesterday and I noticed that Audi have produced a little flyer regarding Q7 and tyre care. It basically gives you some pointers on how to make your Q7 tyres last longer. So it seems they know they have an issue.

I don't own a Q7, but I have owned 7 different SUV 4WD types and pulled heavy loads and used and abused that at will. But I have never had anything more that a flat tyre on one them.
 

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OK - I read this entire thread through yesterday and have been giving this a lot of careful consideration before posting this reply.

Tyre wear is a very difficult thing to compare especially across different brands of tyre fitted to different brands of vehicle. There must be literally 100's of variables at play given that scope.

But...

Bear with me while I work this through. I used to run a Seat Ibiza 1.9TDI 130BHP that ran on Bridgestone and then Vreidestein tyres. I could get 40,000 miles out of the front tyres using either brand and the rears would go for at least double that.

I now run an A3 2.0TDI 170BHP that came out of the factory on Pirelli P-Zero Rosso's. Driving the same commute to work as I did in the Seat with the same driving style I've only seen 25,000 miles out of the front tyres and even that was pushing it as the centre of the tyre had gone bald before I noticed and got them changed pronto - perhaps I should have changed at 20,000 miles instead.

So, given my directly comparable tests I could go shouting and ranting back to my Audi dealer saying that this new car chews up tyres twice as fast as my old car from the same overall group. There MUST be a design flaw in the 8P Audi chassis/ suspension setup! Add to that the rears on my A3 are now down to 3mm after 40,000 miles.

But lets look at the facts...the A3 is heavier than the Ibiza, and by quite a bit I should think (thicker body panels, more gizmos, slightly bigger engine, etc). This will put more stress and wear on the tyres. The A3 has more torque than the Ibiza and therefore will put more stress and wear on the tyres. The tyres themselves are Pirelli Rosso's which are fantastically grippy but this means they are also fantastically soft, so they will wear quicker then my old Bridgestones or Vreidesteins.

Taking all of the above into account I accept that I'll only see 50% of the life of the tyres on my A3 than I used to see on my Seat. Yes, I was gutted when I had to shell out £200 for 2 new tyres after such a relatively short distance but once I thought it through I concluded that this is the price you pay for a bigger, heavier more performant car.

So, lets get right back on topic and apply the same logic to the Q7. Previous posters have compared the wear rates on the tyres fitted to the Q7 with the wear rates on Transit vans and HGVs; but this isn't comparing like with like. Yes the Q7 does have dimensions and weight very similar to a small transit van but have you seen the tyres they fit to transit vans!? And more over have you driven a transit van? I have and it drives exactly like it looks - a heavy high sided thing that would far rather go in a straight line than turn a corner and rolls massively when it does turn. Furthermore people on here have compared the Q7 to Land Rovers, Land Cruiser Amazons and the like. Have you seen the tyres fitted to those things? I've been looking at all such large cars on my 85 mile trip from Winchester to Bristol this morning and the tyres on ALL of them wouldn't look out of place on a transit van; whereas the tyres on most Q7's I've seen wouldn't look out of place on a saloon car.

Van and truck tyres are high sided and made of much tougher compounds than saloon cars tyres, especially the lower profile "sporting" brands made my Michelin, Pirelli, etc. and therefore will last for several 10's of thousands of miles. These vehicles are built to do their job as safely as possible with driving performance and "fun" coming a distant last in design considerations.

Now I haven't been lucky enough to drive a Q7 however I understand this car drives pretty much like a saloon car would despite it being to all intents and purposes a very comfortable van. So the design direction here is the opposite of that of a van.

Lets pretend I double the weight of my A3 and raise it up to get it to something near the Q7, and then I play around with the suspension/ toe/ camber/ caster/ etc. so that it drives pretty much the same as it did before the weight and height gain...do you think I'd still get 25,000 miles out of my super soft pirelli saloon car tyres? I'd count myself lucky if I saw 10k out of them. Also, imagine that all my tweaking left the car "standing on it's tiptoes" running mainly on the outside edge of the tyres...all that weight and stress on such a narrow strip of rubber...hmmm....

So, clearly, to get a heavy, tall car to drive like it isn't a heavy tall car some compromises have to be made. Driving performance and fun can't be compromised otherwise what is the point of the Q7? Instead the designers will have had to strike a careful balance between making the car feel smaller than it is and wear and tear on some components.

Sorry for the long post but the overall impression from these posts is that people are getting very emotive and forgetting what they are driving. It strikes me that Audi are being quite generous in replacing tyres for free (except where the car's setup has been proved to be wrong, in which case this is the least they can do) and I suspect they are doing this to aid goodwill and help people acclimatise themselves with the realities of driving this car.

Perhaps some of the Q7 owners on here could try fitting Ford Transit van tyres to their car? I'm sure they would see at least double the mileage out of those tyres but they'd likely need to slow down a bit for the corners!

It also seems that Frizz has posted the optimal settings as s/he is seeing decent tyre wear on the Q7 with the following setup:
"Dunlop sportmax 295/35 R21's which I run at 44F 49R and generally leave the car in automatic." This comment seems to have got lost among the rants - has anyone tried replacing their tyres with these Dunlop ones and running at these pressures?
 

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Well said,i said i wasnt going to bother with this post again but seeing this repy has prompted me respond.You see most owners accept this and only a few dont because they interpret there individual tyre wear to a fault of the steering and not driing style and tyre maintanance.I think audi uk have gone over and beyond goodwill measures that leading brands would normally do.Fact is q7 wears tyres and there is no magic adjustment to prevent this but customer awarness is vital,and no before anyone asks the sales people didnt expect low mileage tyre wear when selling the vehicles.
 
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