Tyres
I have been getting a wobble through the steering wheel so I took the car to my local ATS who balanced the front wheels, the car was still the same so I took it back to ATS who then told me the wobble was probably due to the fact my tyres are so warn on the outer edge.
They also told me m tyres had less than 1000 miles left before they were going to be ilegal.
I again contacted Audi customer services who basically told me there was nothing they could do and to contact my dealer to see if they could help.
I contacted my local Audi dealer, spoke to the service manager who told me he had just received an email from Audi regarding the Q7 tyre wear. It basicaly said if tyre wear is present the dealer must do an alignment check, if the check is ok the customer has to then pay for the alignment (£120), if the alignment is out Audi will contribute 50% towards the tyres if the vehicle has covered less than 8000 miles and 25% if the vehicle has covered between 8000-10000 miles, if the vehicle has covered more than 10000 miles then no contribution will be made.
It is still not good enough Audi should be ashamed, my car has only done 7500 miles, they obviously know there is a fault with the Q7, but do not want to admit it as it will probably cost them millions if they own up.
I will not buy another Audi, Im off to BMW to order an X5, my last one did not chew tyres like this one and when there was a problem the dealer sorted it out and did not ask you to phone Audi to get issues resolved.
Needless to say I have told ATS to order me in 2 tyres as why gamble £120 only for the dealer to say the alignment is ok.
Its such a shame as I love the car but if this is how they react to tyre problems, god knows how they would react if the engine blew up. Would they blame driving style for that too?
The end of Audi for me!!!!!!!!!!!!!!!!!!!