Gift Horse?
Hi,
I purchased a CPO cherry red Audi TT 2008 in September 2011. My dream car and I love it. It is my only car and I drive it into the city roundtrip every day 20 miles. I bought at a dealer about 40 miles from my house.
About two months after I bought it, it started squeaking in the morning when I started it. The squeaking would last about 15 minutes and diminish to nothing as I drove it. If I let the car sit for a few hours, it would also squeak on start.
I finally took it to a dealer close to me yesterday --- one I did not buy the car from. They called me around 3 PM and said that the mechanic believed the car had a timing belt problem. Actually, they weren't sure if it was the timing belt or the tensioner. As the service handler said
"My Service Manager listened to it and said "that isn't right. We'll replace this lady's timing belt and tension for free! Parts & Labor!"
When I asked how long it would take to do that, the guy said 1/2 a day but the mechanic was really backed up (Thursday) and might not get to it until Friday and...well they might need to keep it over the weekend. Moreover, the guy said they'd extend the free rental and even give me one of their Audis.
Wow, I was thinking when I hung up. These guys are great! I'm definitely going back to them for service...and maybe when I buy by next car.
Ok, I'm slow.
Later that night I'm lying in bed and start thinking about this and google timing belt audi tt 2008. I discover this class action lawsuit and find out timing belts are an issue all over with the TT.
Now, I'm worried about my deal. I don't want to complain about the freebie since it seems likely my car does need it. However, I want to know what kind of problems could have been caused by driving the car with this issue...and nothing I've read about the timing belt issues say anything about long term squeaking before hand.
What should I do now? Should I call them on their freebie? What are some good questions to ask when I pick it up.
Mary
(cross-posted hoping for wider response)
I purchased a CPO cherry red Audi TT 2008 in September 2011. My dream car and I love it. It is my only car and I drive it into the city roundtrip every day 20 miles. I bought at a dealer about 40 miles from my house.
About two months after I bought it, it started squeaking in the morning when I started it. The squeaking would last about 15 minutes and diminish to nothing as I drove it. If I let the car sit for a few hours, it would also squeak on start.
I finally took it to a dealer close to me yesterday --- one I did not buy the car from. They called me around 3 PM and said that the mechanic believed the car had a timing belt problem. Actually, they weren't sure if it was the timing belt or the tensioner. As the service handler said
"My Service Manager listened to it and said "that isn't right. We'll replace this lady's timing belt and tension for free! Parts & Labor!"
When I asked how long it would take to do that, the guy said 1/2 a day but the mechanic was really backed up (Thursday) and might not get to it until Friday and...well they might need to keep it over the weekend. Moreover, the guy said they'd extend the free rental and even give me one of their Audis.
Wow, I was thinking when I hung up. These guys are great! I'm definitely going back to them for service...and maybe when I buy by next car.
Ok, I'm slow.
Later that night I'm lying in bed and start thinking about this and google timing belt audi tt 2008. I discover this class action lawsuit and find out timing belts are an issue all over with the TT.
Now, I'm worried about my deal. I don't want to complain about the freebie since it seems likely my car does need it. However, I want to know what kind of problems could have been caused by driving the car with this issue...and nothing I've read about the timing belt issues say anything about long term squeaking before hand.
What should I do now? Should I call them on their freebie? What are some good questions to ask when I pick it up.
Mary
(cross-posted hoping for wider response)
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