I just purchased a 2009 Q5. We went on our first extended drive yesterday, about 3 hours, and both driver and passenger found that we started having upper back and neck pain. My wife (passenger) asked if I found the headrests to be in a really bad position, and if there was any way to adjust them. Good question, because I had been pondering the exact same question. I did some searching on the topic and found thsat I am not the only one who has a problem with the forward leaning headrest on the Q5, and other makes as well. The headrest only adjusts up and down, no adjustment for tilt. Do you know if there is any way to correct this, either by replacing the headrest posts, or the headrests themselves. I also could not find how to completely lift the headrest off the seat (I know this is a safety device and should not be removed). Is it possible to remove the Q5 headrest.