Hi. I hope this is the right spot to post this question, but I’ve scoured the Internet and can’t find an answer. I’ve always owned BMWs, but I recently bought my first Audi. It’s a 2017 Audi Q3 that I bought used at a BMW dealership. They told me it was installed with remote start, I have the advanced key package, when I search the Vin number, details say I have remote start. However I can’t find anything on how to use the remote start. Everything points to aftermarket installation. Mine was part of an upgrade package. I tried hitting the lock button three times in a row, I’ve tried hitting lock unlock lock, and I’ve tried using both fobs. Nothing works. Before taking it to the dealership I would like to troubleshoot the issues. I’m hoping they are things I can do myself. Any assistance would be greatly appreciated. If I need to post this somewhere else please let me know where to go. Thank you!!