Originally Posted by a8 tech
as i now have come to the conclusion that the problems with the motor trade are caused by none technical people who dont love cars and are only there(sales)to fill there pockets and exploit technicians.
You have a very good point due to businesses today frequently being run by people who have little or zero product/technical knowledge/experience of their particular company product(s).
A clear example, setting aside the motor trade, is the NHS. Previously run by consultants, doctors, matron etc supported by clerical staff but now run by non medical staff.
With Audi, specifically, I note there are now just a few companies/groups owning many dealerships. For example, Essex dealerships are now owned by ONE company whatever the name above the dealership door. The MD of the group is only interested in SALES and not a clue about cars, by his own admittance to me. He has his sales plan called MARS. Scarry isn't it
Thus, in my view, for the customer it creates a conflict of interest as you have little choice of whom to buy from.
Oh.....and the MD is a twat who employs salesmen who have no PASSION about Audi's which you just got to have to do the job. Not look at each customer with "cash register eyes"
And the SERVICING ..........don't start me off on that one.....the techs have lost complete heart!
Are you looking for a good secretary/pa??