Component Protection Active MMI Sound is DEAD - Audi Forums
Audi A8 and S8 Forum Discussion area for every generation Audi A8 and Audi S8. (Audi A8 Forum, Audi S8 Forum)

User Tag List

 
LinkBack Thread Tools Display Modes
post #1 of 1 (permalink) Old 08-22-2017, 09:34 AM Thread Starter
Newbie
 
Join Date: Aug 2017
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
 
Component Protection Active MMI Sound is DEAD

I don't know where to start. My MMI unit works perfectly fine but there is no sound. I have the sound icon on the display but it has a slash through it. I've scoured all the forums in search for an answer to this (and have tried a few suggestions) but it hasn't fixed the issue. I've pasted my log below in hopes that someone knows a little bit more than the AUDI dealership. They said that I need to replace my MMI control head (they won't tell me exactly what that is or where it's located) and want me to pay them $900. Can someone help PLEASE, I'M GOING CRAZY SLOWLY IN MUTE!

***I'm not certain on the timing of all of this exactly but I do remember my battery dying around the time this sound went out. I did jump the old battery WITHOUT connecting my clamp the correct spot (I know it's wrong...got sidetracked). I've since replaced the battery (about a month ago) but still no sound.

***Also, I've been asked numerous times: "Are all parts original or have you swapped parts" All parts are original and have never been replaced or switched. The MMI works perfectly with the occasional flickering on the screen


OBDeleven data log

Date: 2017-08-21 21:04


VIN: WAUML44E85N009350
Car: Audi A8 L
Year: 2005
Body type: Saloon
Engine: BFM 246 kW (334 HP) 4.2 l
Mileage: 159220 KM

---------------------------------------------------------------
00 Steering Angle Sender

---------------------------------------------------------------
01 Engine

System description: 4.2L V8/5V G
Software number: 4E0910560J
Software version: 0010
Hardware number: 4E0907560
Serial number: AUX3Z0D8751282
Coding: 0007773

Trouble codes:
P1573 - Left Electro-Hydraulic Engine Mount Solenoid Valve Open circuit No signal/communication
static


---------------------------------------------------------------
02 Transmission

System description: AG6 09E 4,2L5V USA
Software number: 4E0910156S
Software version: 0020
Hardware number: 09E927156A
Serial number: 0045963
Coding: 0000002

Trouble codes:
No trouble codes found

---------------------------------------------------------------
03 Brakes

System description: ESP 5.7 allrad H44
Software number: 4E0910517B
Software version: 0510
Hardware number: 4E0614517BC
Coding: 0007597

Trouble codes:
00003 - Control module Faulty
static


---------------------------------------------------------------
05 Kessy

System description: FBS AUDID3 H04
Software number: 4E0910131
Software version: 0140
Hardware number: 4E0909131D
Serial number: AUX3Z0D8751282
Coding: 0410624

Subsystems:
System description: ELV
Software number: XXXXXXXXXXX
Software version: XXXX

Trouble codes:
No trouble codes found

---------------------------------------------------------------
06 Seat Adjustment Passenger Side

System description: Sitzmemory BFS H08
Software number: 4E0910760C
Software version: 0060
Hardware number: 4E0959760
Serial number: 5DS 008 795-03
Coding: 3940576

Trouble codes:
No trouble codes found

---------------------------------------------------------------
07 Display Control Unit

System description: Interfacebox H43
Software number: 4E0910732S
Software version: 4610
Hardware number: 4E0035729
Serial number: 346I-047514399
Coding: 0000103

Subsystems:
System description: E0380 BedienteilH01
Software number: 4E0910611
Software version: 0050

Trouble codes:
02095 - Component protection active
static
01319 - Control module for distance control No signal/communication
static


---------------------------------------------------------------
08 Air Conditioning

System description: KLIMAAUTOMAT 016
Software number: 4E0910043A
Software version: 0340
Hardware number: 4E0820043B
Serial number: 00000000054395
Coding: 1053121

Subsystems:
System description: Sitzluefter FS H02
Software number: 4E0910772A
Software version: 010

System description: Sitzluefter BFS H02
Software number: 4E0910772A
Software version: 010

Trouble codes:
01858 - Right center air vent sensor Short circuit to ground
Intermittent


---------------------------------------------------------------
09 Central Electrics

System description: ILM Fahrer H12
Software number: 4E0910279J
Software version: 0190
Hardware number: 4E0907279J
Coding: 0123023

Subsystems:
System description: Wischer WWS D3 H50
Software number: 4E1910113B
Software version: 0400
Coding: 0000035

System description: REGENLICHTSENSORH10
Software number: 4E0910557
Software version: 0050
Coding: 0139548

Trouble codes:
No trouble codes found

---------------------------------------------------------------
0F Radio Tuner Digital


Trouble codes:
02635 - Tuner not enabled/activated
static


---------------------------------------------------------------
15 Airbag

System description: Airbag 8.4E+ H10
Software number: 4E0910655A
Software version: 0920
Hardware number: 4E0959655E
Coding: 0530707

Trouble codes:
01219 - Side airbag igniter, behind driver side Upper limit exceeded
static


---------------------------------------------------------------
16 Steering Column Electronics

System description: Lenksäulenmodul H13
Software number: 4E0910549
Software version: 0040
Hardware number: 4E0953549A
Coding: 0012241

Subsystems:
System description: Lenkradmodul H04
Software number: XXXXXXXXXXX
Software version: 0080

Trouble codes:
No trouble codes found

---------------------------------------------------------------
17 Dash Board

System description: KOMBIINSTR. VDO H49
Software number: 4E0910950G
Software version: 0210
Hardware number: 4E0920950G
Serial number: AUDID3D9001501
Coding: 0016206

Trouble codes:
01704 - Terminal 58 (illumination dimmer) Short circuit to ground
static


---------------------------------------------------------------
19 Gateway

System description: Gateway H07
Software number: 4E0910468A
Software version: 0040
Hardware number: 4E0907468C
Serial number: 05005048302204
Long coding: FCFE7BDD1BFF04

Trouble codes:
02076 - Media Player, Position 1 No signal/communication
static
02075 - Control module for info. display and control unit, right rear No signal/communication
static
00467 - TV tuner No signal/communication
static
01301 - Speech input control module No signal/communication
static
01303 - Telephone transceiver No signal/communication
static


---------------------------------------------------------------
25 Immobilizer

System description: FBS AUDID3 H04
Software number: 4E0910131
Software version: 0140
Hardware number: 4E0909131D
Serial number: AUX3Z0D8751282
Coding: 0410624

Subsystems:
System description: ELV
Software number: XXXXXXXXXXX
Software version: XXXX

Trouble codes:
No trouble codes found

---------------------------------------------------------------
34 Ride Control System

System description: LUFTFDR.-CDC H06
Software number: 4E0910553H
Software version: 4480
Hardware number: 4E0907553F
Coding: 0015510

Trouble codes:
No trouble codes found

---------------------------------------------------------------
36 Seat Adjustment Driver Side

System description: Sitzmemory FS H08
Software number: 4E0910760C
Software version: 0060
Hardware number: 4E0959760
Serial number: 5DS 008 795-03
Coding: 4071658

Trouble codes:
No trouble codes found

---------------------------------------------------------------
37 Navigation

System description: MNS US H44
Software number: 4E0910887K
Software version: 0570
Hardware number: 4E0919887C
Serial number: 378DR057521418

Trouble codes:
00003 - Control module Faulty
static


---------------------------------------------------------------
38 Roof Electronic Control Module

System description: Dachknoten D3 H02
Software number: 4E0910135A
Software version: 0090
Hardware number: 4E0907135
Serial number: 00000423400008
Coding: 0003479

Trouble codes:
00211 - Activation for rear illumination lights Electrical malfunction in circuit
static


---------------------------------------------------------------
42 Door Electronics Driver Side

System description: Türsteuer.FS BRM002
Software number: 4E1910802B
Software version: 0060
Hardware number: 4E1959801B
Coding: 0028204

Trouble codes:
No trouble codes found

---------------------------------------------------------------
46 Central Module Comfort System

System description: Komfortgeraet H04
Software number: 4E0910289A
Software version: 0040
Hardware number: 4E0907289
Serial number: W040410070007
Coding: 0048830

Subsystems:
System description: Heckdeckel P27H08
Software number: 4E0910853
Software version: 0090

System description: Neigungssensor H03
Software number: 4E0907719
Software version: 0020

Trouble codes:
01565 - Luggage compartment lamp Open circuit/short circuit to ground
static
01506 - Right rear fog light bulb Open circuit/short circuit to ground
static


---------------------------------------------------------------
47 Sound System

System description: DSP-High D3/AUX H13
Software number: 4E0910223H
Software version: 0370
Hardware number: 4E0035223B
Serial number: 00000000004100
Coding: 0000016

Trouble codes:
No trouble codes found

---------------------------------------------------------------
4F Central Electrics 2

System description: ILM Beifahrer H09
Software number: 4E0910280A
Software version: 0040
Hardware number: 4E0907280A
Serial number: 00000000049439
Coding: 0010111

Subsystems:
System description: UGDO HL US H02
Software number: 4E0910511A
Software version: 0030

Trouble codes:
No trouble codes found

---------------------------------------------------------------
52 Door Electronics Passenger Side

System description: Türsteuer.BF BRM002
Software number: 4E1910802B
Software version: 0060
Hardware number: 4E1959802B
Coding: 0028204

Trouble codes:
No trouble codes found

---------------------------------------------------------------
53 Parking Brake

System description: EPB AV1C1010 H01
Software number: 4E0910801A
Software version: 1010
Hardware number: 4E0907801
Coding: 0000532

Trouble codes:
No trouble codes found

---------------------------------------------------------------
55 Headlight Regulation

System description: Pre-AFS H01
Software number: 4E0910357
Software version: 0040
Hardware number: 4E0907357
Coding: 0000001

Trouble codes:
No trouble codes found

---------------------------------------------------------------
56 Radio

System description: TUNER EU/US/RDW H41
Software number: 4E0910541C
Software version: 0290
Hardware number: 4E0035541B
Serial number: 304JI047602703
Coding: 0000002

Trouble codes:
No trouble codes found

---------------------------------------------------------------
61 Battery Regulation

System description: J0644 BEM H11
Software number: 4E0910181C
Software version: 0510
Hardware number: 4E0915181C
Hardware version: 000
Serial number: 00000000010949

Subsystems:
System description: von VA0 1410010375
Software number: 4E0915105A
Long coding: 344530393135313035412056413031343130303130333735

Trouble codes:
02256 - Static current Upper limit exceeded
Intermittent
02255 - Voltage measuring lead from B+ Open circuit/short circuit to ground
static


---------------------------------------------------------------
62 Door Electronics Rear Left

System description: Türsteuer.HL BRM002
Software number: 4E0910802A
Software version: 0060
Hardware number: 4E0959801C
Coding: 0028204

Trouble codes:
02130 - Interior door lighting Electrical malfunction in circuit
Intermittent


---------------------------------------------------------------
65 Tire Pressure Monitoring

Software number: 4E0910273
Software version: 0280
Hardware number: 4E0910273
---------------------------------------------------------------
72 Door Electronics Rear Right

System description: Türsteuer.HR BRM002
Software number: 4E0910802A
Software version: 0060
Hardware number: 4E0959802C
Coding: 0028204

Trouble codes:
No trouble codes found

---------------------------------------------------------------
75 Telematics Communication Unit

System description: Telematik USA1
Software number: 4E0910616
Software version: 0080
Hardware number: 4E0035616B
Serial number: 0000ATD3012812
Coding: 0000005

Trouble codes:
01531 - Emerg.battery Lower limit not reached
static


---------------------------------------------------------------
76 Parking Assistance

System description: Parkhilfe 8-Kan H12
Software number: 4E0910283A
Software version: 0020
Hardware number: 4E0919283B
Serial number: 08730427203966
Coding: 0001208

Trouble codes:
No trouble codes found




Here is a scan I did BEFORE the sound failed....

OBDeleven data log

Date: 2017-02-19 07:38

VIN: WAUML44E85N009350
Car: Audi A8 L
Year: 2005
Mileage: 138400 KM

---------------------------------------------------------------
01 Engine

System description: 4.2L V8/5V G
Software version: 0010
Hardware number: 4E0910560J
Serial number: AUX3Z0D8751282
Coding: 0007773

Trouble codes:
P1573 - Left Electro-Hydraulic Engine Mount Solenoid Valve Open circuit No signal/communication
static
P1653 - Read DTC memory of ABS CM Implausible signal
Intermittent
P1653 - Read DTC memory of ABS CM Implausible signal
Intermittent
P0441 - EVAP Emission Contr.Sys.Incorrect Purge Flow Upper limit exceeded
static


---------------------------------------------------------------
02 Transmission

System description: AG6 09E 4,2L5V USA
Software version: 0020
Hardware number: 4E0910156S
Serial number: 0045963
Coding: 0000002

Trouble codes:
P1597 - Databus drivetrain missing message from level control system control module
Intermittent


---------------------------------------------------------------
03 Brakes

System description: ESP 5.7 allrad H44
Software version: 0510
Hardware number: 4E0910517B
Coding: 0007597

Trouble codes:
00526 - Brake light switch Open circuit
Intermittent


---------------------------------------------------------------
05 Kessy

System description: FBS AUDID3 H04
Software version: 0140
Hardware number: 4E0910131
Serial number: AUX3Z0D8751282
Coding: 0410624

Subsystems:
System description: ELV
Software number: XXXXXXXXXXX
Software version: XXXX

Trouble codes:
00668 - Vehicle voltage terminal 30 Lower limit not reached
Intermittent


---------------------------------------------------------------
06 Seat Adjustment Passenger Side

System description: Sitzmemory BFS H08
Software version: 0060
Hardware number: 4E0910760C
Serial number: 5DS 008 795-03
Coding: 3940576

Trouble codes:
No trouble codes found

---------------------------------------------------------------
07 Display Control Unit

Hardware number: 4E0910732S
Coding: 0000103

Trouble codes:
No trouble codes found

---------------------------------------------------------------
08 Air Conditioning

---------------------------------------------------------------
09 Central Electrics

System description: ILM Fahrer H12
Software version: 0190
Hardware number: 4E0910279J
Coding: 0123111

Subsystems:
System description: Wischer WWS D3 H50
Software number: 4E1910113B
Software version: 0400
Coding: 0000035

System description: REGENLICHTSENSORH10
Software number: 4E0910557
Software version: 0050
Coding: 0139548

Trouble codes:
No trouble codes found

---------------------------------------------------------------
0E Media Player Position 1

System description: CD-Changer H44
Software version: 0430
Hardware number: 4E0910111E
Serial number: AUZ5ZBE7254815

Trouble codes:
00474 - Anti-theft immobilizer system control module No signal/communication
Intermittent
02095 - Component protection active
static


---------------------------------------------------------------
0F Radio Tuner - Digital


Trouble codes:
02635 - Tuner not enabled/activated
static


---------------------------------------------------------------
15 Airbag

System description: Airbag 8.4E+ H10
Software version: 0920
Hardware number: 4E0910655A
Coding: 0530707

Trouble codes:
01219 - Side airbag igniter, behind driver side Upper limit exceeded
static


---------------------------------------------------------------
16 Steering Column Electronics

System description: Lenksäulenmodul H13
Software version: 0040
Hardware number: 4E0910549
Coding: 0012241

Subsystems:
System description: Lenkradmodul H04
Software number: XXXXXXXXXXX
Software version: 0080

Trouble codes:
No trouble codes found

---------------------------------------------------------------
17 Dash Board

System description: KOMBIINSTR. VDO H49
Software version: 0210
Hardware number: 4E0910950G
Serial number: AUDID3D9001501
Coding: 0016209

Trouble codes:
01704 - Terminal 58 (illumination dimmer) Short circuit to ground
static


---------------------------------------------------------------
19 Gateway

System description: Gateway H07
Software version: 0040
Hardware number: 4E0910468A
Serial number: 05005048302204
Long coding: FCFE7BDD1BFF04

Trouble codes:
01310 - Level control system control module No signal/communication
Intermittent
01303 - Telephone transceiver No signal/communication
static
02075 - Control module for info. display and control unit, right rear No signal/communication
static
01301 - Speech input control module No signal/communication
static
00467 - TV tuner No signal/communication
static


---------------------------------------------------------------
25 Immobilizer

System description: FBS AUDID3 H04
Software version: 0140
Hardware number: 4E0910131
Serial number: AUX3Z0D8751282
Coding: 0410624

Subsystems:
System description: ELV
Software number: XXXXXXXXXXX
Software version: XXXX

Trouble codes:
00668 - Vehicle voltage terminal 30 Lower limit not reached
Intermittent


---------------------------------------------------------------
34 Ride Control System

System description: LUFTFDR.-CDC H06
Software version: 4480
Hardware number: 4E0910553H
Coding: 0015510

Trouble codes:
01487 - System function test Implausible signal
Intermittent
01398 - Signal wiring from central locking - doors open No signal/communication
Intermittent


---------------------------------------------------------------
36 Seat Adjustment Driver Side

System description: Sitzmemory FS H08
Software version: 0060
Hardware number: 4E0910760C
Serial number: 5DS 008 795-03
Coding: 4071658

Trouble codes:
01883 - Lumbar longitudinal adjust. button, backward mechanical malfunction
Intermittent
01882 - Lumbar longitudinal adjust. button, forward mechanical malfunction
Intermittent
01875 - Backrest adjust. motor button, down mechanical malfunction
Intermittent
01874 - Backrest adjustment motor button, up mechanical malfunction
Intermittent
01456 - Backrest adjustment switch, backward mechanical malfunction
Intermittent


---------------------------------------------------------------
37 Navigation

System description: MNS US H44
Software version: 0570
Hardware number: 4E0910887K
Serial number: 378DR057521418

Trouble codes:
00003 - Control module Faulty
static


---------------------------------------------------------------
38 Roof Electronic Control Module

System description: Dachknoten D3 H02
Software version: 0090
Hardware number: 4E0910135A
Serial number: 00000423400008ÿ
Coding: 0003479

Trouble codes:
02139 - Activation for left front interior lights Electrical malfunction in circuit
static
02138 - Activation for right front interior lights Electrical malfunction in circuit
static
00211 - Activation for rear illumination lights Electrical malfunction in circuit
static
00510 - Wind deflector motor Electrical malfunction in circuit
Intermittent
00212 - Activation for reading lights front left Electrical malfunction in circuit
static


---------------------------------------------------------------
42 Door Electronics Driver Side

System description: Türsteuer.FS BRM002
Software version: 0060
Hardware number: 4E1910802B
Coding: 0028204

Trouble codes:
No trouble codes found

---------------------------------------------------------------
46 Central Module Comfort System

---------------------------------------------------------------
47 Sound System

System description: DSP-High D3/AUX H13
Software version: 0370
Hardware number: 4E0910223H
Serial number: 00000000004100
Coding: 0000016

Trouble codes:
No trouble codes found

---------------------------------------------------------------
4E Control Head Rear Right

---------------------------------------------------------------
4F Central Electrics 2

System description: ILM Beifahrer H09
Software version: 0040
Hardware number: 4E0910280A
Serial number: 00000000049439
Coding: 0010111

Subsystems:
System description: UGDO HL US H02
Software number: 4E0910511A
Software version: 0030

Trouble codes:
No trouble codes found

---------------------------------------------------------------
52 Door Electronics Passenger Side

System description: Türsteuer.BF BRM002
Software version: 0060
Hardware number: 4E1910802B
Coding: 0028204

Trouble codes:
No trouble codes found

---------------------------------------------------------------
53 Parking Brake

System description: EPB AV1C1010 H01
Software version: 1010
Hardware number: 4E0910801A
Serial number: PIR-GNO16.08.0
Coding: 0000532

Trouble codes:
No trouble codes found

---------------------------------------------------------------
55 Headlight Regulation

System description: Pre-AFS H01
Software version: 0040
Hardware number: 4E0910357
Coding: 0000001

Trouble codes:
01310 - Level control system control module No signal/communication
Intermittent


---------------------------------------------------------------
56 Radio

System description: TUNER EU/US/RDW H41
Software version: 0290
Hardware number: 4E0910541C
Serial number: 304JI047602703
Coding: 0000002

Trouble codes:
00856 - Antenna, on radio Open circuit
static
00858 - Connection ZF output radio to antenna amplifier Open circuit
static


---------------------------------------------------------------
57 TV Tuner

---------------------------------------------------------------
61 Battery Regulation

System description: J0644 BEM H11
Software version: 0510
Hardware number: 4E0910181C
Serial number: 00000000010949

Subsystems:
System description: von VA0 1410010375
Software number: 4E0915105A
Long coding: 344530393135313035412056413031343130303130333735

Trouble codes:
02273 - Static current stage 2
Intermittent
02276 - Static current stage 5
Intermittent
02274 - Static current stage 3
Intermittent
02277 - Static current stage 6
Intermittent
02256 - Static current Upper limit exceeded
Intermittent


---------------------------------------------------------------
62 Door Electronics Rear Left

System description: Türsteuer.HL BRM002
Software version: 0060
Hardware number: 4E0910802A
Coding: 0028204

Trouble codes:
02130 - Interior door lighting Electrical malfunction in circuit
static


---------------------------------------------------------------
65 Tire Pressure Monitoring 1

Software version: 0280
Hardware number: 4E0910273
---------------------------------------------------------------
67 Voice Control

---------------------------------------------------------------
72 Door Electronics Rear Right

System description: Türsteuer.HR BRM002
Software version: 0060
Hardware number: 4E0910802A
Coding: 0028204

Trouble codes:
02126 - Central locking button, exterior door handle Implausible signal
Intermittent


---------------------------------------------------------------
75 Telematics Communication Unit

System description: Telematik USA1
Software version: 0080
Hardware number: 4E0910616
Serial number: 0000ATD3012812
Coding: 0000005

Trouble codes:
01531 - Emerg.battery Lower limit not reached
static


---------------------------------------------------------------
76 Parking Assistance

System description: Parkhilfe 8-Kan H12
Software version: 0020
Hardware number: 4E0910283A
Serial number: 08730427203966
Coding: 0001208

Trouble codes:
01546 - Center left rear park assist sensors Short circuit to B+
static


---------------------------------------------------------------
77 Telephone
Attached Thumbnails
Click image for larger version

Name:	MMI Control Head.jpg
Views:	248
Size:	100.5 KB
ID:	8106   Click image for larger version

Name:	FLICKERING.jpg
Views:	198
Size:	33.5 KB
ID:	8114   Click image for larger version

Name:	battery.jpg
Views:	173
Size:	181.0 KB
ID:	8122   Click image for larger version

Name:	IMG_2325.jpg
Views:	130
Size:	174.9 KB
ID:	8130  
Richie Popp is offline  
Sponsored Links
Advertisement
 
Reply

  Audi Forums > Audi Models > Audi A8 and S8 Forum

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Audi Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in











Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome