Well its been one hell of a year in Audi hell. Bought a Q7 back in 2007 from Reitzel in Norwell (now called Audi of Norwell) leased it then bought out after the lease and just paid it off. In addition to paying the regular maintenance over the past lease period I also bought the extended warranty for three years 100,000,
Well surprising enough the engine blew at 91,000 and yep you guessed it they would not honor the Warranty as the time had expired. Brought it back to Audi in Norwell who told me $20,000 to put in a new engine. The problem started as the timing chain had snapped, destroyed the internal bolts which shuts down the engine. Did all the scheduled maintenance but the Dealership suggested to donate not worth fixing as the book value was only in the $10,000 range. Asked me to come into the showroom and pick another, ARE YOU CRAZY???? 90,000 miles and no re-course I am disgusted took me seven long years of $600 a month to pay this off. I wanted to keep this car with the hopes that since its a safe car my son could learn to drive in it in a few years. I am YELLING now as want to call out the dealership for screwing me over. they were not prepared to try and work with me. and to think I would walk back in and bang out $53,000 for another is nuts.
Now I am stuck trying to get an engine (of course mine was the regular emissions and all engines used on the market is the California emissions one) bought two used engines that do not work, my mechanic is now trying to disable the California emissions so the check engine light does not come on and this can pass inspection.
Sorry for venting, just wanted to highlight this problem if others have the same model and year. And to be honest Audi knows there is a problem with the timing chains on these vehicles if there was a recall on the timing chain they should have notified customers
Well surprising enough the engine blew at 91,000 and yep you guessed it they would not honor the Warranty as the time had expired. Brought it back to Audi in Norwell who told me $20,000 to put in a new engine. The problem started as the timing chain had snapped, destroyed the internal bolts which shuts down the engine. Did all the scheduled maintenance but the Dealership suggested to donate not worth fixing as the book value was only in the $10,000 range. Asked me to come into the showroom and pick another, ARE YOU CRAZY???? 90,000 miles and no re-course I am disgusted took me seven long years of $600 a month to pay this off. I wanted to keep this car with the hopes that since its a safe car my son could learn to drive in it in a few years. I am YELLING now as want to call out the dealership for screwing me over. they were not prepared to try and work with me. and to think I would walk back in and bang out $53,000 for another is nuts.
Now I am stuck trying to get an engine (of course mine was the regular emissions and all engines used on the market is the California emissions one) bought two used engines that do not work, my mechanic is now trying to disable the California emissions so the check engine light does not come on and this can pass inspection.
Sorry for venting, just wanted to highlight this problem if others have the same model and year. And to be honest Audi knows there is a problem with the timing chains on these vehicles if there was a recall on the timing chain they should have notified customers