If its crashing there is a fault on th MOST BUS network system and by starting the car you are waking the bus up and its crashing because one of the control units is defective or light output from the fibre optics has been reduced.Other possible faults are electrical feed to one of the control units or damaged (spilt fluid on the mmi controls.)If you have vag com you can test the most network and isolate your fault,if not off to the dealer as most indi workshops will struggle with the diagnosis of this system.Can you think of anything failing ie telephone or cd multichanger as these are the most common failures.You can reset the mmi by refering to the hand book it will tell you which mmi control buttons to press and release(set up,knurled button and soft touh key).
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