I wish I have read this thread sooner.
My 2001 AUDI A4 2.0 broke down on me last Thursday (30 April 2009), so I called the RAC first thing following morning to seek for help. The RAC chap checked the battery and said it was completely flat, so he jump started the engine and did a couple of tests on the battery. He said the battery passed both tests, it was still in a working condition and it only needed a full proper charge. Anyway, tried to charge the battery several times over the weekend, no luck at all, felt really frustrated and panicking abit, so called the AUDI centre and booked the car in for Tuesday (today).
I took the car in first thing in the morning, the centre said they would called me at 3pm to let me know how they were doing, but I didn't get any phone calls at all, so I decided to go back to the centre instead. The chap from the service team said the battery was completely flat and it needed to be fully charged first before the technician could start doing a diagnostic test on the car. He suggested me to leave the car with him over night, I agreed and left the centre. Then an hour later, the same chap rang me and said the battery was not holding any charge at all, so it needed to be replaced. To be honest, after not being able to drive my car properly for 6 days, I just couldn't help myself to agree any jobs to be done on the car to make it run again.
So I agreed to replace the battery but it won't happen until Thursday, cos the chap explained batteries only get delivered to the centre every Thursday, how strange is that?? But now I have read what 1Boysie said here about he was quoted £240.00 to replace the battery on his car, I am getting worried now. I didn't ask the centre how much it will cost to replace the battery on my car cos I didn't think it would be something to break my bank account. But if I do need to pay £240.00 to replace the battery, I will definitely not be very impressed at all!! I have found a Bosch battery for £90 online, I didn't get it cos I didn't realise the battery was dead, especially after the RAC chap told me it was still in a working condition.
I guess in this stage, I will have to bite the bullet and let the AUDI centre to replace the battery for me. My car won't start at all, and also I am having some problems with the Climate Control unit, not yet know if it is to do with the battery. But if it is, I will write a complaint letter to the previous AUDI centre, cos I took my car to them for the problems of the Climate Control unit, they convinced me the unit was faulty and quoted me £600 to replace the bloody thing.
I can't agree more with Side1out's comment about not buying another AUDI ever again. I bought mine from brand new in April 2001, and since then it has had major problems every year, even in the first 3 years. So far I have changed the coil pads 3 times, replaced a cracked air pipe inside the engine, the CD player has stopped working 4 years ago, replaced the Convenience Control unit (that costed me £470.00), replaced the temperature gauge, fixed the glove box hinge and light, and now I am being told to replace the Climate Control unit which I think it is still working OK. The whole thing is just a joke!