Horror CVT Story!

[aragorn65]

Last Novermber I noticed a slight judder on gear shifts at low rpm. I took my 2004 A4 1.8 Multitronic 52,000 KM to the Dealer just last month. They said there's nothing wrong with it. I asked them to run a test drive for a third round. They noticed the judder and agreed to check the transmission. The diagnostic tests did not show any error codes so they insisted there's nothing wrong with the transmission.

I asked them to double check what is causing the judder ( not knowing the cost of replacing the transmission assembly is $19,000! here in my country).
after almost two weeks,they finally recomended replacing the whole transmission assembly since they do not do overhauls.

Since the cost is almost like buying a new car, I asked them if there is support from the MAIN AUDI. They said they've done everything but no support this time.

I talked to the sales agent and told him about my problem. I asked if I can get a good deal, or goodwill offer if I upgrade my car to a new A4.

I got a phone call from the sales agent this morning, and this is the horrible news. My A4's appraisal value is almost close to ZERO! I asked if I replace the part with a brand new transmission assembly what would be the value of my car. His answer is, the value will be just the same as the new Transmission or even less!

I'll never consider buying an AUDI in my country!!!!!! :-(
I really need help. Where is the Main Audi dealer and whom should I address my complaint?

[wand106]

Originally Posted by aragorn65

I really need help. Where is the Main Audi dealer and whom should I address my complaint?

You could try PGA Cars, Inc.
201 EDSA, Mandaluyong City
Philippines 1554
Sales: +632 7270381 up to 85,
locals 281, 282, 283, 284, and 285;
E-Mail: sales@audi.ph

unless this is who you are dealing with?

[aragorn65]

Originally Posted by wand106

You could try PGA Cars, Inc.
201 EDSA, Mandaluyong City
Philippines 1554
Sales: +632 7270381 up to 85,
locals 281, 282, 283, 284, and 285;
E-Mail: sales@audi.ph

unless this is who you are dealing with?

Yes this is the DEALER- PGA!

The original Audi Dealer was Auto Prominence. Unfortunately ownership was transfered to PGA. I never had any problems with Auto Prominence. All my troubles started with my first annual service with PGA. A few days after the annual, error codes started to flash on the display panel. The transmission control box had to be replaced!

I already filed a complaint to AUDI AG (the main audi I was asking about). Hopefully they'll respond. If not I'll consider other car makers. No more Audi's for me!