'03 AR Dash problem

penogg · 09-09-2006, 02:45 PM

I have a question regarding my '03 AR that we just purchased.

We seem to have a rectangular depression (pushing out ward) on the top of the passenger side dashboard in the size of a shoebox. It is not perfectly symmetrical, but rather off center or tilting from the start of the dash to the windshield.

Have any of you experienced on your own AR? The dealer told us that this is normal but I cannot see how this can be normal if the depression is off center, wouldn't the airbag be off center than? On other Audis you don't see this. Just curious if any of the AR owners have experienced this.
Thanks.

Allroadinmac · 09-12-2006, 12:41 PM

I have just recently noticed that same dashboard depression. I have a 2004 2.7T and bought it new. I can assure you that this depression has not always been there. It just popped up recently. I am going to make an appointment to have them check it and hopefully my warranty will replace it.

I don't think that a rectangular depression on this car can be normal. I'll let you know what the service center says about mine.

penogg · 09-12-2006, 12:49 PM

Wow!!

Please keep me posted, my car is currently at the shop and I am anticipating a fight on this one....

Allroadinmac · 09-12-2006, 12:56 PM

Okay. Just made an appointment for tomorrow morning. I should find out tomorrow afternoon and will get back to you.

penogg · 09-15-2006, 03:14 PM

Any solution on your dash yet?

**RickT** · 09-17-2006, 05:04 PM

Any update?? intresting post.....

its good to know that ALLROADINMAC has had hes from new so you can rule out that anyone has been messing with in the past..

Keep us posted.

Rickt

penogg · 09-20-2006, 03:09 PM

Can someone please send or post a photo / illustrator of the dash/passenger air bag placement. So I can get a better idea of what we’re dealing with on this defect.
Thank you,
P

Allroadinmac · 09-20-2006, 03:38 PM

Okay. Here is the update....

As of right now, Audi will not replace or fix it due to cleaner.

The service guy said that the dash is like that because I had my car detailed and that the leather/vinly conditioner they use is responsible for the pertruding airbag out of the dash. The funny thing is that I have only had my car detailed once since I have purchased it in '04 and this was about two weeks ago. I noticed the dash pertruding about 2 months ago which leads me to the conclusion that whatever product that the detailer used was not responsible for the problem.

The service guy understood my concern and he says that he is going to schedule an appointment with the one of the main audi service representitives, who comes out to their service department about once a week. That guy will be the final say on if Audi will warrant the dash.

I"ll post pictures soon.

FYI, the service guy said that he has never seen this problem before.

penogg · 09-20-2006, 09:45 PM

Keep pushing them! This is a Audi defect and not all Allroads have it!
P.

penogg · 09-21-2006, 11:04 AM

Here's pic

09-09-2006, 02:45 PM	#1 (permalink)
penogg Newbie Join Date: Aug 2006 Posts: 12 Gallery: (0)	'03 AR Dash problem I have a question regarding my '03 AR that we just purchased. We seem to have a rectangular depression (pushing out ward) on the top of the passenger side dashboard in the size of a shoebox. It is not perfectly symmetrical, but rather off center or tilting from the start of the dash to the windshield. Have any of you experienced on your own AR? The dealer told us that this is normal but I cannot see how this can be normal if the depression is off center, wouldn't the airbag be off center than? On other Audis you don't see this. Just curious if any of the AR owners have experienced this. Thanks.

09-20-2006, 09:45 PM	#9 (permalink)
penogg Newbie Join Date: Aug 2006 Posts: 12 Gallery: (0)	Keep pushing them! This is a Audi defect and not all Allroads have it! P. Last edited by penogg : 09-21-2006 at 10:46 AM.

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09-12-2006, 12:41 PM	#2 (permalink)
Allroadinmac Newbie Join Date: Sep 2006 Location: California Posts: 8 Gallery: (0)	I have just recently noticed that same dashboard depression. I have a 2004 2.7T and bought it new. I can assure you that this depression has not always been there. It just popped up recently. I am going to make an appointment to have them check it and hopefully my warranty will replace it. I don't think that a rectangular depression on this car can be normal. I'll let you know what the service center says about mine.

09-12-2006, 12:49 PM	#3 (permalink)
penogg Newbie Join Date: Aug 2006 Posts: 12 Gallery: (0)	Wow!! Please keep me posted, my car is currently at the shop and I am anticipating a fight on this one....

09-12-2006, 12:56 PM	#4 (permalink)
Allroadinmac Newbie Join Date: Sep 2006 Location: California Posts: 8 Gallery: (0)	Okay. Just made an appointment for tomorrow morning. I should find out tomorrow afternoon and will get back to you.

09-15-2006, 03:14 PM	#5 (permalink)
penogg Newbie Join Date: Aug 2006 Posts: 12 Gallery: (0)	Any solution on your dash yet?

09-17-2006, 05:04 PM	#6 (permalink)
RickT Super Moderator Join Date: Feb 2005 Location: West Yorkshire, UK Posts: 1,597 Gallery: (0)	Any update?? intresting post..... its good to know that ALLROADINMAC has had hes from new so you can rule out that anyone has been messing with in the past.. Keep us posted. Rickt

09-20-2006, 03:09 PM	#7 (permalink)
penogg Newbie Join Date: Aug 2006 Posts: 12 Gallery: (0)	Can someone please send or post a photo / illustrator of the dash/passenger air bag placement. So I can get a better idea of what we’re dealing with on this defect. Thank you, P

09-20-2006, 03:38 PM	#8 (permalink)
Allroadinmac Newbie Join Date: Sep 2006 Location: California Posts: 8 Gallery: (0)	Okay. Here is the update.... As of right now, Audi will not replace or fix it due to cleaner. The service guy said that the dash is like that because I had my car detailed and that the leather/vinly conditioner they use is responsible for the pertruding airbag out of the dash. The funny thing is that I have only had my car detailed once since I have purchased it in '04 and this was about two weeks ago. I noticed the dash pertruding about 2 months ago which leads me to the conclusion that whatever product that the detailer used was not responsible for the problem. The service guy understood my concern and he says that he is going to schedule an appointment with the one of the main audi service representitives, who comes out to their service department about once a week. That guy will be the final say on if Audi will warrant the dash. I"ll post pictures soon. FYI, the service guy said that he has never seen this problem before.

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