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Old 02-02-2009, 03:53 PM   #1 (permalink)
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Default Water pump seizing caused timing belt failure?

My 2002 Audi TT engine was destroyed last week due to (what the dealer is saying) was a water pump seizing up, which caused the timing belt to fail, resulting in catastrophic engine damage.

Here are the details of why I think there is something sketchy going on here:

- The car has 42K miles on it

- The same dealership serviced the car (for unrelated items) in July 2008--which was the same month the Class Action lawsuit letter came out from Audi.

- The dealer did NOT inspect the timing belt or even mention it to me at that time (I think the car had about 38K miles on it at the time)

- If the timing belt caused the engine catastrophe, Audi warranty would cover it; if the water pump seizing caused the timing belt to destroy the engine, I pay for it ($6500).

I had the car towed to a non-dealership mechanic for a second opinion.

Please help me find out what I should be asking, doing, looking for, researching to get some help with this and some cash out of Audi if possible.

Furthermore, do water pumps just "seize" and could they cause the timing belt to fail?
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Old 02-04-2009, 01:01 AM   #2 (permalink)
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Here is the short version, I am sure someone will go into more detail.

The OEM waterpump they have been using uses plastic blades. Though Audi says it will last over 100K, the TT has been failing at avg 50K miles. That is why they have a warning posted. The dealer is suppose to inspect it at no cost BUT even if it needs to be replace, they will use the same WP with plastic blade.

The issue is the blades or part of the blade will break off and sometime gets jammed which causes what the dealer is describing. This is a known issue but Audi does not want to recall to save a buck.

What I did, like many other TT owners, is upgraded to a metal blade WP. The dealer will not recommend it but then again they say the plastic one are perfect. I got mine from a tuner shop. The part is from Germany. I ended up getting the whole timing kit, I figure the same is about the same. I got it done at 60K miles. When I inspected the WP, thermostat, etc, they all like brand new. I got the car from the dealer so they could have changed it during the trade in but my buddy with a newer model and 10K miles less looked like it was about to fall apart. The blade was lose, may have been the bearing or something but definitely an issue.

I am sorry to hear what happened with your car. My suggestion is hammer the dealer to put pressure on Audi Corp. They know the WP has been an issue. If that dealer does not help, try a different one. Try to push your way up the ladder.

Good luck
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Old 02-09-2009, 10:37 AM   #3 (permalink)
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Thanks for the advice--am pushing!
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Old 03-06-2009, 04:56 PM   #4 (permalink)
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yeh sounds like they didnt want to replace when they first had the car, and it is a ***** to do..so dont stall on contacting audi of america and state that the dealer did not inspect the timing belt or related componets. if they would have properly performed maintenance before they sold it, you would no be going through this. so they are at fault. just curious, did you buy certified used or as is?
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Old 08-28-2010, 01:47 PM   #5 (permalink)
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Default Same Water Pump Failure on A6

Had the same problem on my 2002 A6. Cheap pump impeller. Contacted Audi for help but if you don't have your car serviced by a dealer there is little chance of getting anything from Audi. I'm considering a class action lawsuit based on the pump and the manual not telling me to replace it soon enough. See this very similar suit for the timing belt. Volkswagen & Audi Timing Belt Class Action

Interested in starting a suit with me?

Glenn
2002 A6 Avante 3.0L
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Old 08-30-2010, 11:21 AM   #6 (permalink)
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Wow, reading these forums has put some motivation in me to get my car to a dealership to have them check out the car.

I just purchased a 2001 tt 225 roadster with 49,000 miles on it. I'd obviously like to keep the car running as long as possible but keep hearing of problems at 50,000 miles.

The previous owner seemed to have taken good care of it. I called Audi of America and was told (in a very indirect manner) that my car was up to date on any recalls, etc. Not to mention, the previous owner installed a K&N drop-in air filter and a few other items that makes me believe he/she took care of the vehicle... not to mention, the original wheels do not have a single sign of road rash on them.

I think I'm going to call today to make an appointment to have Audi check out the car (diagnostic, etc). Any pointers from experienced owners for a newbie? Just want to make sure I have them check everything appropriately.

Richard
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Old 09-13-2010, 12:16 AM   #7 (permalink)
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Default info

http://timingbeltsettlement.com/
Quote:
Originally Posted by Vsquared97 View Post
My 2002 Audi TT engine was destroyed last week due to (what the dealer is saying) was a water pump seizing up, which caused the timing belt to fail, resulting in catastrophic engine damage.

Here are the details of why I think there is something sketchy going on here:

- The car has 42K miles on it

- The same dealership serviced the car (for unrelated items) in July 2008--which was the same month the Class Action lawsuit letter came out from Audi.

- The dealer did NOT inspect the timing belt or even mention it to me at that time (I think the car had about 38K miles on it at the time)

- If the timing belt caused the engine catastrophe, Audi warranty would cover it; if the water pump seizing caused the timing belt to destroy the engine, I pay for it ($6500).

I had the car towed to a non-dealership mechanic for a second opinion.

Please help me find out what I should be asking, doing, looking for, researching to get some help with this and some cash out of Audi if possible.

Furthermore, do water pumps just "seize" and could they cause the timing belt to fail?
http://timingbeltsettlement.com/
here is a phone number Audi is bastards about this and instrument cluster recall 877-465-4899 I really enjoy this car but I tell everybody not to buy a new one as I want to stick it to them they did the same things to me on VW jetta bunch of cheap ass wipes they are lucky I found religion
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Old 08-07-2011, 04:08 PM   #8 (permalink)
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Default Broken timing belt

My 2001 TTquattro at 99,800 miles finally broke, in the middle of nowhere Kansas. Popped the timing belt cover to see the belt, looked good till I had someone crank the engine. Belt did not move, wow how is that possible! With flashlight I could see deep and saw the crank spinning. That is when you know you better work on alternate travel modes. A tow to the auto hobby shop, and 1st online parts order resulted in what I thought would be a quick fix. One hint do a compression check that tells you which cylinders the valves are bent. I recommend ordering a min of 2 exhaust and one intake to be replace. Head gasket set, timing belt kit, and head bolts (Victor). Special tool is required to change valves, which ended up being a screw driver with a cut off tip and modified handle in a large c-clamp compression tool. Then since you are in there might as well replace water pump with metal impeller and serpentine belt. New fluids then you can start it up and drive off. Paint pen is critical before disassembly of camshafts and chain and all TDC components. Right side of cam has notches with arrows on cam holders.
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Old 08-07-2011, 04:18 PM   #9 (permalink)
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Default no where KS

Quote:
Originally Posted by TTgocart View Post
My 2001 TTquattro at 99,800 miles finally broke, in the middle of nowhere Kansas. Popped the timing belt cover to see the belt, looked good till I had someone crank the engine. Belt did not move, wow how is that possible! With flashlight I could see deep and saw the crank spinning. That is when you know you better work on alternate travel modes. A tow to the auto hobby shop, and 1st online parts order resulted in what I thought would be a quick fix. One hint do a compression check that tells you which cylinders the valves are bent. I recommend ordering a min of 2 exhaust and one intake to be replace. Head gasket set, timing belt kit, and head bolts (Victor). Special tool is required to change valves, which ended up being a screw driver with a cut off tip and modified handle in a large c-clamp compression tool. Then since you are in there might as well replace water pump with metal impeller and serpentine belt. New fluids then you can start it up and drive off. Paint pen is critical before disassembly of camshafts and chain and all TDC components. Right side of cam has notches with arrows on cam holders.
good time as well to change all gaskets, temp sensor and housing is recommended with timing belt change possibly change to lighter belt wheels
spark plugs, oil change and if you plan on polished valve cover.....lots of things.
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Old 08-07-2011, 04:31 PM   #10 (permalink)
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Default That is funny

I even bought a thermostat, but even with the head removed and all the timing components out, it was way to much work to go even deeper at the time to replace that cheap part held in by only two hex bolts. I really like the Iridium spark plugs, and the spectre air filter, all upgrades on the cheap.

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Originally Posted by westv View Post
good time as well to change all gaskets, temp sensor and housing is recommended with timing belt change possibly change to lighter belt wheels
spark plugs, oil change and if you plan on polished valve cover.....lots of things.
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