[aragorn65]

Last Novermber I noticed a slight judder on gear shifts at low rpm. I took my 2004 A4 1.8 Multitronic 52,000 KM to the Dealer just last month. They said there's nothing wrong with it. I asked them to run a test drive for a third round. They noticed the judder and agreed to check the transmission. The diagnostic tests did not show any error codes so they insisted there's nothing wrong with the transmission.

I asked them to double check what is causing the judder ( not knowing the cost of replacing the transmission assembly is $19,000! here in my country).
after almost two weeks,they finally recomended replacing the whole transmission assembly since they do not do overhauls.

Since the cost is almost like buying a new car, I asked them if there is support from the MAIN AUDI. They said they've done everything but no support this time.

I talked to the sales agent and told him about my problem. I asked if I can get a good deal, or goodwill offer if I upgrade my car to a new A4.

I got a phone call from the sales agent this morning, and this is the horrible news. My A4's appraisal value is almost close to ZERO! I asked if I replace the part with a brand new transmission assembly what would be the value of my car. His answer is, the value will be just the same as the new Transmission or even less!

I'll never consider buying an AUDI in my country!!!!!! :-(
I really need help. Where is the Main Audi dealer and whom should I address my complaint?