Thread: Tyre Wear
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Old 04-28-2008, 10:32 AM   #104 (permalink)
jc1971
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Default Another one....

Add me to your growing list of those with the same problem - noticed they were going since about 8k but being busy and complacent, it took me this long to get it into the dealer.

Have a copy of the Audi policy on wear, it's currently as follows:

>10k miles = 100% compensation for tyres
10k - 12k = 50% contribution
13k - 14k = 25% contribution
> 15k - you're on your own....

I got in at 13k so am now arguing both with local dealer and Audi UK that if I'd known (as they clearly do) earlier, I'd have brought the car in earlier (around 9,999 miles) so they could pay for all of it. If they have a policy, they have knowledge - and if they cough for some of it, they are admitting liability - they also admitted they don't do full geometry as part of the PDI.....amazing.....a problem waiting to happen.

It also restricts you to ONE claim per car....so when it happens again, we're all on our own.

Not letting it rest there - as I said, it's due in tomorrow so a 'scene' in the showroom won't go amiss (annoyingly I bought the missus an A5 from the same dealer not a month ago, mine was in Oct 07) - they've had a few quid out of me so I deserve better than 'call Audi UK'....

Also awaiting a call back from Audi UK - odds on I don't get it.....

Have contacted ex colleagues at Which? They're unware of the problem in general but have sent them this forum so that may perk their interest into a story....and having worked there for ten years I at least know how to argue - though this is gonna be hard as the old wear and tear will always overule any sale of goods or fit for purpose arguments....

More news after tomorrow.

J
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