Audi Forum - View Single Post - Instrument Cluster Out Of Warranty Repair Completed By Audi

Audi tec · 01-30-2008, 07:29 AM

WHat a load of bull, I work for an audi dealer in the UK, we are not given money in good will to fix cars and try to keep hold of it....Here's what really happens,

1, you come in with a fault when your car is out of warranty
2, we diagnose fault (new dash insert ect)
3, We put your details in a computer linked to audi UK, (mileage, fault code, chassis no ect)
4, This then say what audi will contribute towards repair (50% part and 50% labour)

So it is in our intrest to do it under good will because we get paid to!!

P.S All UK TT's are 100% goodwill on dash insert's for faulty gauges!!!

01-30-2008, 07:29 AM	#3 (permalink)
Audi tec Newbie Join Date: Jan 2008 Posts: 5 Gallery: (0)	WHat a load of bull, I work for an audi dealer in the UK, we are not given money in good will to fix cars and try to keep hold of it....Here's what really happens, 1, you come in with a fault when your car is out of warranty 2, we diagnose fault (new dash insert ect) 3, We put your details in a computer linked to audi UK, (mileage, fault code, chassis no ect) 4, This then say what audi will contribute towards repair (50% part and 50% labour) So it is in our intrest to do it under good will because we get paid to!! P.S All UK TT's are 100% goodwill on dash insert's for faulty gauges!!!