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Originally Posted by dazrob
I contacted my local Audi dealer, spoke to the service manager who told me he had just received an email from Audi regarding the Q7 tyre wear. It basicaly said if tyre wear is present the dealer must do an alignment check, if the check is ok the customer has to then pay for the alignment (£120), if the alignment is out Audi will contribute 50% towards the tyres if the vehicle has covered less than 8000 miles and 25% if the vehicle has covered between 8000-10000 miles, if the vehicle has covered more than 10000 miles then no contribution will be made.
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Got my car back and this is what Audi UK told my dealer as well
As my wheel alignment was well out they paid for that no problem but Audi UK refuse to pay for new tyres. My dealer, bless them, weren't happy about this and have registered a complaint higher up the chain so I guess we'll have to see what comes of that.
My PDC is working fine now, I have all new sensors but the monkeys have left some oil stains in the boot and passenger well
so there's going to hell to pay fot that.
MMI is still broken....looks to me that these dealers don't really understand the "computer" side of stuff and this whole MMI system has to be looked at by an external company so it's off there shortly.
I'll keep you guys posted on the tyres progree but my advice to anyone getting a new Q7 is to have the alignment checked ASAP to avoid any costly problems later
Si