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dhegar · 01-19-2006, 08:57 PM

I'm new to this forum and have already posted this but when I read about your bad experience, I have to share mine with you. I purchased a 2006 A8L W12 about 2 months ago. It has a random hard downshift problem. It happens when decelerating below 40mph but it is entirely random...doesn't happen every time. I may drive it for an hour and no hard downshifts and again I may drive it for 10 minutes and experience 3 or 4. When it happens there is a loud clunk and the car drops violently into a lower gear. I have had it to the dealer several times (5 days) and they can not duplicate the malfunction with their diagnostic equipment. Therefore they will not do anything to repair it...even though the service manager has experienced the hard downshift. The service manager tells me that Audi will not let them replace any components unless they show bad on their diagnostic equipment. I wrote Mr Johan de Nysschen, Audi of America, and received a "nothing" answer. I also talked with Annette Johnson in the Audi Executive Offices and the bottom line is that Audi is unwilling to try to repair the vehicle unless a component shows bad on their diagnostic equipment. So I have a $130k car with a bad transmission and Audi is unwilling to honor the warranty and repair it. At this point I haven't decided what to do next.

01-19-2006, 08:57 PM	#9 (permalink)
dhegar Newbie Join Date: Jan 2006 Posts: 4 Gallery: (0)	I'm new to this forum and have already posted this but when I read about your bad experience, I have to share mine with you. I purchased a 2006 A8L W12 about 2 months ago. It has a random hard downshift problem. It happens when decelerating below 40mph but it is entirely random...doesn't happen every time. I may drive it for an hour and no hard downshifts and again I may drive it for 10 minutes and experience 3 or 4. When it happens there is a loud clunk and the car drops violently into a lower gear. I have had it to the dealer several times (5 days) and they can not duplicate the malfunction with their diagnostic equipment. Therefore they will not do anything to repair it...even though the service manager has experienced the hard downshift. The service manager tells me that Audi will not let them replace any components unless they show bad on their diagnostic equipment. I wrote Mr Johan de Nysschen, Audi of America, and received a "nothing" answer. I also talked with Annette Johnson in the Audi Executive Offices and the bottom line is that Audi is unwilling to try to repair the vehicle unless a component shows bad on their diagnostic equipment. So I have a $130k car with a bad transmission and Audi is unwilling to honor the warranty and repair it. At this point I haven't decided what to do next.