Well, I got the car back yesterday. I am really appalled at the level of service I get at that dealership. Giving back my rental car took longer than picking up the car.
When they did give me the car, it was not washed (they say that they will always wash the car), in fact, I wish they would have washed it before they did the work because the car was dirty (it is winter here!), and there are greasey fingerprints in the dirt on the hood now. Hopefully no scratches.
But the kicker to me with service is the fact that after having my car for two weeks, and putting in a new engine, they had no instructions for me. No-- hey, you ahve to break in the engine again, come back after a week to check, etc..... Nothing about when I should bring it in for the next oil change. Nothing-- here are your keys, the car is out front.
I had a Jeep before this, and anytime it was in for service, they would go over what was done, and ask if I had any questions. I went and asked questions yesterday, but all I got out of the guy was that I should not go over 55 mph for a 'while', and to keep on the same schedule for oil changes. And they were almost annoyed that I asked these questions. But it will come back to haunt them, my girlfriend has a TT that she wants to trade in on an A6, but now we are going to look at BMWs.
I really hope I get one of those curtosy calls because I am going to rip into them. I have decided to keep this car through mid summer, and dump it. I think this will be the last Audi I own.
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